Frequently Asked Questions
Are animal Materials used in your products?
All products are made using the finest synthetic leather and suede materials. We pride ourselves in being a company that uses synthetic materials as we believe it is the future of fashion. Many luxury fashion houses are already using synthetic materials in their accessory collections. Our materials are equally verified insuring quality and consistency.
Are your Products Prop 65 Compliant ?
YES! Prior to being sourced, our materials are Prop 65 compliant. This means all of our products are safe and in compliance with US laws and allows for "peaceful" development from start to your finish. At Maison du Sac, the safety of our customers come first.
Once your order has been submitted, you will receive an email notification indicating the status of your order. If your order is under review, you will receive a subsequent email indicating the results within one business day. We unfortunately will not have an update prior to that time. Once your order is confirmed, our Customer Service team will be glad to provide order status information for you. Please contact us at firstname.lastname@example.org
What forms of payment do you accept?
Maisondusac.com currently accepts the following forms of payment: Visa, MasterCard, American Express, and Discover. We are unable to accept Paypal, Apple pay, checks, cash or money orders.
Collaborations - Want to be a Maison du Sac Ambassador?
It's easy, send us an email with your name, age, location, email/contact, and why you think you would make a great Maison du Sac ambassador. Email us at email@example.com and one of our team members will get back to you within 3-4 business days. Please be patient as we have many submissions to go through!